top of page
REFUND POLICY
If for any reason you are dissatisfied with your purchase, we offer a straightforward 80% refund process. Items must be returned in their original condition within 30 days of purchase. Refunds will be processed within 5-7 business days upon receipt and inspection of the returned item, credited to the original payment method. Please note that shipping costs for returns are the customer's responsibility unless an error on our part or a defective product is identified. Customized or personalized items are non-refundable, except in cases of manufacturing defects. For further assistance or inquiries, please feel free to reach out. Thank you for choosing Ella Brooke Designs!
bottom of page